We want to make everyone's stay as enjoyable as possible and are committed to providing suitable access for all our guests, whatever their individual needs. However, we are constrained by the age and style of the building, we therefore aim to accurately describe our facilities and services to give you the confidence to assess if it suitable for your individual needs.
Please don't hesitate to call if we omitted some detail; to discuss your specific needs or request an adjustment that would make the world of difference to your stay - if it's feasible then we will endeavour to make the adjustment.
 

https://www.accessibilityguides.org/content/hydrangea-house-0